Once live, forums can be managed from the InsightHub back room and participant view.
There are some controls needed for running forums both at topic and thread level, to accesss these from a user perspective, click into the 'Forum' tab in the Homepage navigation bar. The below video covers the basics of moderating and managing forums. Alternatively, a written explanation continues underneath.
Topic level
The main forum topic page shows some basic information about the participation within each thread including how many individual threads, the total number of posts across all the topics and the date/time/screen name/thread of the last post within the topic.
For each topic you can edit the topic (
), delete the topic (
), download the topic (
) and go to the participant page for the topic (
).
Thread level
Within the individual forum threads users can like each others' posts, quote previous posts in replies (
) and reply to the main thread. Forum moderators do this as well as privately prompting users (
) and deleting posts (
) .
All users can also report posts (
) that they find abusive - this will send an email to the system administrator.
Within an individual forum thread, moderators can delete a thread (
), archive a thread (
) and download the thread (
). If you archive a thread, it will no longer be visible to participants but is still within the system for searching.
