---
title: How to use the email opt-out report
description: The email opt-out report allows you to view how many members of your site have opted out of receiving site emails.
---

[Skip to content](https://help.flexmr.net/en/how-to-use-the-email-opt#main-content)

[FlexMR](https://www.flexmr.net/)

Open main navigation

Close main navigation

- [Back to FlexMR](https://www.flexmr.net/)

[Back to FlexMR](https://www.flexmr.net/)

 Welcome, how can we help?

- There are no suggestions because the search field is empty.

1. [InsightHub Help Centre](https://help.flexmr.net/en?hsLang=en)
2. [InsightHub Database](https://help.flexmr.net/en/insighthub-database?hsLang=en)
3. [Reports](https://help.flexmr.net/en/insighthub-database?hsLang=en#reports)

# How to use the email opt-out report

## The email opt-out report allows you to view how many members of your site have opted out of receiving site emails.

Please let us know at [support@flexmr.net](mailto:support@flexmr.net) if you would like this feature to be applied to your site. Once added, to use the email opt-opt feature, visit: **Backroom \> Database \> Email Opt-Out Report**

**![emailoptoutreport1](https://help.flexmr.net/hs-fs/hubfs/emailoptoutreport1.png?width=688&name=emailoptoutreport1.png)**

On this page, you will be able to filter by a time period in which users opted-out of emails.

First, select a 'Date from' using the calendar icon or by typing the date in the box. Then, set an optional 'Date to' and click Submit. The number of users who opted out of emails within that time period will then appear at the top of the page, as shown in the screenshot above.

The type of emails which users are opting out of include:

- Invites/Reminders
- Newsletters
- Moderator Comments
- Forum/Blog notifications

Password reset emails are **not** included in the email opt-out.

- [Getting Started](https://help.flexmr.net/en/getting-started?hsLang=en)
- [Frequently Asked Questions](https://help.flexmr.net/en/frequently-asked-questions?hsLang=en#main-content)

    - [SurveyMR 2.0 FAQs](https://help.flexmr.net/en/frequently-asked-questions?hsLang=en#surveymr-2-0-faqs)
- [InsightHub Database](https://help.flexmr.net/en/insighthub-database?hsLang=en#main-content)

    - [User Fields](https://help.flexmr.net/en/insighthub-database?hsLang=en#user-fields)
    - [Consumer Groups](https://help.flexmr.net/en/insighthub-database?hsLang=en#consumer-groups)
    - [Adding & Managing Users](https://help.flexmr.net/en/insighthub-database?hsLang=en#adding-managing-users)
    - [Reports](https://help.flexmr.net/en/insighthub-database?hsLang=en#reports)
- [Project Management](https://help.flexmr.net/en/project-management?hsLang=en)
- [Research Tools](https://help.flexmr.net/en/research-tools?hsLang=en#main-content)

    - [SurveyMR 2.0](https://help.flexmr.net/en/research-tools?hsLang=en#surveymr-2-0)
    - [Question BoardMR](https://help.flexmr.net/en/research-tools?hsLang=en#question-boardmr)
    - [TaskMR](https://help.flexmr.net/en/research-tools?hsLang=en#taskmr)
    - [SmartboardMR](https://help.flexmr.net/en/research-tools?hsLang=en#smartboardmr)
    - [External Task](https://help.flexmr.net/en/research-tools?hsLang=en#external-task)
    - [InterviewMR](https://help.flexmr.net/en/research-tools?hsLang=en#interviewmr)
- [Analysis Tools](https://help.flexmr.net/en/analysis-tools?hsLang=en#main-content)

    - [NumbersMR](https://help.flexmr.net/en/analysis-tools?hsLang=en#numbersmr)
    - [VideoMR](https://help.flexmr.net/en/analysis-tools?hsLang=en#videomr)
    - [TextMR](https://help.flexmr.net/en/analysis-tools?hsLang=en#textmr)
    - [ActivateMR](https://help.flexmr.net/en/analysis-tools?hsLang=en#activatemr)
- [Community Tools](https://help.flexmr.net/en/community-tools?hsLang=en#main-content)

    - [ScrapbookMR](https://help.flexmr.net/en/community-tools?hsLang=en#scrapbookmr)
    - [Quick Polls](https://help.flexmr.net/en/community-tools?hsLang=en#quick-polls)
    - [Open Polls](https://help.flexmr.net/en/community-tools?hsLang=en#open-polls)
    - [Forums](https://help.flexmr.net/en/community-tools?hsLang=en#forums)
    - [Blog](https://help.flexmr.net/en/community-tools?hsLang=en#blog)
    - [News](https://help.flexmr.net/en/community-tools?hsLang=en#news)
- [Design Options](https://help.flexmr.net/en/design-options?hsLang=en#main-content)

    - [Widgets](https://help.flexmr.net/en/design-options?hsLang=en#widgets)
    - [Invite and Reminder Emails](https://help.flexmr.net/en/design-options?hsLang=en#invite-and-reminder-emails)
- [Communication Options](https://help.flexmr.net/en/communication-options?hsLang=en)
- [Panel & Community Settings](https://help.flexmr.net/en/panel-community-settings?hsLang=en)
- [Platform Content](https://help.flexmr.net/en/platform-content?hsLang=en)
- [Video Walkthroughs](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#main-content)

    - [Getting Started](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#getting-started)
    - [InsightHub Database](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#insighthub-database)
    - [Project Management](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#project-management)
    - [SurveyMR 2.0](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#surveymr-2-0)
    - [Question BoardMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#question-boardmr)
    - [TaskMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#taskmr)
    - [SmartboardMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#smartboardmr)
    - [ScrapbookMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#scrapbookmr)
    - [Quick Polls](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#quick-polls)
    - [Open Polls](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#open-polls)
    - [Forums](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#forums)
    - [Blogs](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#blogs)
    - [News](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#news)
    - [NumbersMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#numbersmr)
    - [VideoMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#videomr)
    - [TextMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#textmr)
    - [ActivateMR](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#activatemr)
    - [Design Options](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#design-options)
    - [Communication Options](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#communication-options)
    - [Community & Panel Settings](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#community-panel-settings)
    - [Platform Content](https://help.flexmr.net/en/video-walkthroughs?hsLang=en#platform-content)
- [Interactive Demos](https://help.flexmr.net/en/interactive-demos?hsLang=en#main-content)

    - [Research Tools](https://help.flexmr.net/en/interactive-demos?hsLang=en#research-tools)
    - [Analysis Tools](https://help.flexmr.net/en/interactive-demos?hsLang=en#analysis-tools)
    - [Community Tools](https://help.flexmr.net/en/interactive-demos?hsLang=en#community-tools)
- [Training Courses](https://help.flexmr.net/en/training-courses?hsLang=en#main-content)

    - [Research Skills](https://help.flexmr.net/en/training-courses?hsLang=en#research-skills)
    - [Tool and Platform Training](https://help.flexmr.net/en/training-courses?hsLang=en#tool-and-platform-training)
- [Use Cases](https://help.flexmr.net/en/use-cases?hsLang=en)
- [Release Notes](https://help.flexmr.net/en/release-notes?hsLang=en)

[![Chill listening crop-3](https://help.flexmr.net/hs-fs/hubfs/Website_Files/Images/Logos/logo.png?width=81&height=24&name=logo.png "Chill listening crop-3")](https://help.flexmr.net/en?hsLang=en)

See something we haven't covered in this page? Let us know by emailing support@flexmr.net

Copyright © 2026, FlexMR