Access the unsubscribe report

This report details which users of the InsightHub platform have unsubscribed from communication.

To download a report of unsubscribed users in a given time range, go to back room > database > Unsubscribe Report.

Next, select the dates within the range in which you wish to search for users who unsubscribed. The report will then download into the waiting room.

Go to the waiting room and download your report of users who were unsubscribed in the given time range. The report contains the email address of who was unsubscribed, the date in which they were unsubscribed, and the user who unsubscribed them.

To note: Purged users will not appear on the unsubscribe report.