Frequently Asked Questions
Quick answers to the most common questions about setting up and running a custom InsightHub.
- Why could registration reminders not be sent?
- What does "your account is not yet activated" mean?
- How do I preview my question board question before it goes live?
- How can I access a full list of panel & community members?
- How do I create a client an observer account?
- What is the maximum supported size of video files?
- What size should smartboard images be?
- How to suggest new features
- InsightHub AI Capability FAQs
- What is the maximum number of rows that I can upload within a CSV sample upload?
- When setting the scheduling for a task within the scheduling tab, at what time will the task go live and close based on the date you assign?
- What should I include in my Smartboard top and bottom descriptions?
- Is InsightHub available as an app?
- What is Two Factor Authentication?