Adding session roles
Once you’ve added your InterviewMR session, you will be taken to the ‘Session roles’ tab. Here you will need to assign the admin-level roles for your session. There are 3 different session roles:
Moderator – The interviewer and any member(s) of the team that will be directly interacting with interviewees. The moderator is the member of the session responsible for starting the interview session.
Participant –Any client account holders that you want to participate in the session with the same level of access and interaction limitations as a regular user participant within the session.
Observer – Any client account holders that you want to observe the session without being able to directly interact with user participants (i.e., observers will be able to see and hear participants, but participants will not be able to see or hear any observers).
You will see a list of client accounts that you can assign the above roles to for this InterviewMR session. The default assigned to each account is “None” (i.e., no role is assigned). To assign a role to a client account, select the corresponding option within the relevant column for each session role. Each client account can only be assigned one session role, but you can have multiple of the same session role assigned to multiple different client accounts.
When you add or change any of the assigned session roles in this tab, you must click the ‘Update’ button at the bottom right-hand corner of the page to save these changes.
Once your session roles are assigned, you can start to add the consumers to your session that you intend to interview. The first step for this is to add sample to your InterviewMR session.